Opinions are certified CUSTOMER ALLIANCE
Excellent location! Service was very good up until the last day. Asked for a taxi to be booked, told that it would be taken care of, then show up in the lobby the next morning with nothing booked. Asked for ice the last night and did not receive any. Asked every other night and I DID get the ice which I really appreciated.
The location was excellent, close to everything and the transportation systems. Dining was super! Loved it. Thank You
Not bad but too small to stay and generally speaking not good in the view point of the price.
It was really nice. The location is top. Internet was bad though.
Very nice hotel,but price goes up when event is on in Paris (rugby) if you go week after it is half price witch is not right,,,,,hotel was first class
OK but more 3 * than 4
The staff at the breakfast room was incredibly friendly and attentive!the location super!
It was a pleasant stay. I can definitely think as a first choice during my next visits.
The hotel have an excellent location. Personnel is friendly and attentive. Room cleanliness was very poor and breakfast needs more variety of items offered. Overall good experience and I would recommend this hotel to my friends.
Very good. My second time in this hotel.
Very happy with this hotel. We have stayed here before, & we will be back here next time. Every thing about our stay here was, for us perfect.
Great location right on metro stop. Lovely staff. Would definitely stay again and recommend to anyone going to Paris.
Excellent apart from not sure why I had to pay 4.95 euro's to check out at 9.15 in the morning
A very good hotel in a great location. Nice clean rooms and excellent service. Two problems: 1) The rooms on the 6th floor are small, crowded and of inferior quality than the rest of the rooms. 2) The elevator is very very SMALL.
NOT VALUE FOR MONEY
After a terrible experience at a different hotel, I booked here. Honestly, it made the remainder of my trip so pleasant! The staff was so nice and helpful! The room was incredible. I always dreamed of Paris, french doors and a street view. It took my breath away, to enter my room and find just that. I was incredibly happy here. Without a doubt, I plan to return. Also, I found that checking out was very easy and I really appreciated being able to store my bags until my departure (with a tag system that made me feel confident about leaving them behind). Great job at this property! FOUR STARS! You all made my first trip to Paris a great one!
Poor sleep as it was extremely noisy
Very good hotel perfect location Room clean breakfast very good Staff nice and friendly reasonably priced
Very Friendly and helpful staff. The room was spotless and the bed was very comfortable.
Rooms on 2nd floor badly isolated from outside noise. 6th floor ok.
Nice people. Needed stable supply of shampoo and milk for cofree.
What I would expect from 4 stars at a decent rate
Average hotel with top location
Verry bad! The elevador qasn't working, my boyfriend couldn't walk. The air conditioner was terrible and nobody really clean the room! I will Never come Back boy even recomend.
Dear Ms Zendron, I am sorry to read your unsatisfaction. We indeed had a problem with the elevator that is now repared. In the room you were staying in, the air conditioner works better if you close the door of the bathroom (because there is a window in the bathroom),we should have told you that, maybe it would have solved the problem. Finally, we give a lot of importance to the cleaning. I am very surprised by your complain. We had some difficulties in your room but it was made 2 times a day. Kind regards, Claire
Every time we came in for the evening someone from the front desk asked if we wanted to book your shuttle service. We did, and confirmed our 8:00am pick up time 2 times prior to our departure date. The morning of the pick up we were told it would be 8:20am we then requested to cancel the shuttle we would catch a taxi. Your front desk associate made a call and the shuttle showed up on time but once we were away from the hotel we were informed that they had another pick up at 8:45am!!!! We told them that we had to get to the airport and they should have informed us of this prior to leaving the hotel so we could have made other arrangements. I called your hotel when we were an HOUR into this ordeal, but received no help It ended up being extremely stressful because it took 1hr 45min to get to the airport (Orly) we came VERY close to missing our flight!!! If your company is going to promote a service then you are responsible for that service until that service is completed!!!
Great location next to Notre Damn, restaurants and the Metro. Reasonable size room and reasonable price for Paris standards. Were unable to do an early check in (they allowed us to check in at 2:05) despite requesting in advance, but I also realise this is only subject to availability. I would recommend this hotel to anyone coming to Paris.
Overall - our stay was very comfortable. Thank you
My family and I had a wonderful vacation in Paris, and in this great achievement of Hotel Royal Saint Michel. We all, and I am personally very pleased to Hotel Royal Saint Michel, and we hope to come soon to you! Thank you very much for your hospitality!
Perfect location, very nice personnel, nice room and a good breakfast. As expected in Paris there is not too much space anywhere.
Dear guest, Thank you very much for your answer ! We are very happy that you enjoyed your stay and hope to welcome you back very soon ! Kind regards, Claire